FAQ

CAKES

 

What are the available cake flavors?

To acquire our full list of flavors, please email us an inquiry.

How can I try your cake flavors?

We offer cake tastings by appointment for weddings.  Cake tasting consultations are $50.  This enables you to try 4 cake flavors of your choice, plus 2 french macaron flavors.  This is good for up to 3 people, and can last an hour.  Design and order details will be discussed during this time.  If you choose to book with us, the cake tasting fee will be credit back  towards your order.  Cake tasting boxes will be offered soon.

Do you do birthday cakes?

Yes, we do accept specialty birthday cake orders as long as they meet our minimum of $300.  We will be offering ready to go cakes later this year!

Do you do non-fondant cake?

Although we specialize in fondant cakes, we can finish a cake in ganache.  Ganache can be colored, painted on and fondant decor can be applied to it.  

 

How soon should I order?

We take orders as early as 1 year in advance for wedding cakes.  For a custom designed cake, ordering between 3 – 6 months in advance is the best; loads of time to discuss details.  We only take on a small amount of orders each month to ensure we give your cake the attention to detail in needs.  So the earlier, the more time we have to discuss and design your specialty cake.

DESIGNS & PRICING

Can you do a cake design exactly like how we referred you to making?

No, we do not replicate designs.  We will do our best to give you a custom design tailor-made for your special event.

Can I change the design after I have set it?

Reasonable changes can be made to your order, although additional charges may incur depending on the nature of the change.  

Is a deposit required to secure my cake order?

Yes, a 50% non-refundable retainer is required to secure your requested date and guarantee our services for that day.

What methods of payment do you accept?

We accept cash, debit, credit & check via HoneyBook & Square.

Does the price include delivery & set up?

No.  The price we quote you is purely for the cake design.  Delivery and set up is charged separately between depending on the size of cake and your event location.

All our cakes will be presented on a cake stand, hence we provide cake stand with a security deposit tied to it.  It will be fully refunded should the cake stand be returned to us in its original condition.

Can I do self-collection?

We welcome self-collection but you will have to take care of your order.  Our responsibility ends once the cake is out of our hands.  As most of our cakes are tall and heavy, we would strongly recommend you to have us deliver it for you.

CAKE CONSULTATION

What should I bring for cake consultation?

Color swatches, event invitations, photo inspirations, and list of ideas.

What can I expect at the cake consultation?

During cake consultations, clients collaborate one-on-one with Charmaine, who will help create and design your vision into the perfect cake for your special occasion.  Cake tasting samples will also be provided, based on the flavors picked by clients themselves while booking an appointment for cake consultation.